Wireless Charger can charge your life How to get a better charging experience? (1) Make sure your Cell Phone support Qi Wireless Charging and Quick Charging. (2) QC3.0 adapter is needed for Quick Charging, 5W Adapter will not work. (3) Make sure using the supplied USB data cable. (4) Check your Phone case thickness(<4mm). Make sure that phone's back(or case) is not attached with any bank cards, metal, or coins when charging. (5) Please place your phone on the CENTER of wireless charger pad.